FAQ SECTION

Frequently Asked Questions

Q: How long does shipping take? A: Orders ship within 1-2 business days. Delivery takes 3-7 days in Australia, 7-14 days internationally.

Q: What's your return policy? A: We offer 30-day returns on unused items in original packaging. Contact support@xediastore.com to start a return.

Q: Is checkout secure? A: Yes! We use SSL encryption and trusted payment processors to keep your information safe.

Q: How can I track my order? A: You'll receive a tracking number via email once your order ships. Click the link to track in real-time.

Q: What payment methods do you accept? A: We accept Visa, Mastercard, PayPal, and other major payment methods.

Q: Do you offer refunds? A: Yes! Refunds are processed within 5-7 business days after we receive your return.

Q: How do I contact customer support? A: Email us at support@xediastore.com - we respond within 24 hours!